Simulation de centres de contacts

Buist, Éric

dc.contributor.advisor	L'Écuyer, Pierre	fr
dc.contributor.author	Buist, Éric	fr
dc.date.accessioned	2012-03-07T01:20:24Z
dc.date.available	2012-03-07T01:20:24Z
dc.date.issued	2009-06-06	fr
dc.date.submitted	2009	fr
dc.identifier.uri	http://hdl.handle.net/1866/6433
dc.subject	Centres d'appels	fr
dc.subject	Call centers	fr
dc.subject	Réduction de la variance	fr
dc.subject	Variance reduction	fr
dc.subject	Stratification	fr
dc.subject	Stratification	fr
dc.subject	Variable de contrôle	fr
dc.subject	Control variate	fr
dc.subject	Variables aléatoires communes	fr
dc.subject	Common random numbers	fr
dc.subject	Chaîne de Markov	fr
dc.subject	Markov chain	fr
dc.subject	Uniformisation	fr
dc.subject	Uniformization	fr
dc.subject	Scission et recombinaison	fr
dc.subject	Split and merge	fr
dc.title	Simulation de centres de contacts	fr
dc.type	Thèse ou mémoire / Thesis or Dissertation	fr
etd.degree.discipline	Informatique	fr
etd.degree.grantor	Université de Montréal	fr
etd.degree.level	Doctorat / Doctoral	fr
etd.degree.name	Ph. D.	fr
dcterms.description	Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal.	fr
dcterms.language	fra	fr

Files in this item

Name:: Buist_Eric_2009_these.pdf
Size:: 5.656Mb
Format:: PDF
Description:: Thèse

This item appears in the following Collection(s)

Thèses et mémoires électroniques de l’Université de Montréal [24495]
Faculté des arts et des sciences – Département d'informatique et de recherche opérationnelle - Thèses et mémoires [1189]

Show item record

This document disseminated on Papyrus is the exclusive property of the copyright holders and is protected by the Copyright Act (R.S.C. 1985, c. C-42). It may be used for fair dealing and non-commercial purposes, for private study or research, criticism and review as provided by law. For any other use, written authorization from the copyright holders is required.