Transformational leadership and incivility : a multilevel and longitudinal test
Article [Accepted Manuscript]
Abstract(s)
Objective: This research examines group-level perceptions of transformational leadership (TFL) as negative
longitudinal predictors of witnessing person-related (e.g., insults/affronts) and work-related (e.g.,
negation/intentional work overload) acts of incivility at work. Witnessing workplace incivility was also
postulated to negatively predict employee need satisfaction. Method: Data was collected among production
employees in different Canadian plants of a major manufacturing company (N = 344) who worked for 42
different managers (Mgroup size = 9.76). Two waves of data collection occurred one year apart. Results: Results
from multilevel analyses showed that workgroups where managers were perceived to engage in more
frequent TFL behaviors reported reduced levels of person- and work-related incivility one year later.
However, group-level incivility did not predict change in group-level need satisfaction one year later. At
the individual level, results showed that witnessing higher levels of person-related incivility than one’s
colleagues predicted reduced satisfaction of the need for relatedness one year later. Conclusions: These
longitudinal findings build upon previous literature by identifying TFL as a potential managerial strategy to
reduce incivility in workgroups over time. They also show that mere exposure to workplace misbehavior
still impacts employees’ adjustment, suggesting that every effort to reduce deviance in workplaces are
worthwhile.
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